If you require support for one of my apps then send an email to the address below and include the name of the app in the title. Please include as much information about your problem in the email as possible. Feel free to include screenshots if you think it would help!
My Games:
Food Tycoon
Game Studio Tycoon
Game Studio Tycoon 2
Game Studio Tycoon 3
sherwingameshelp@outlook.com
Refunds:
Google Play:
Google Play has a built in refund option. Currently users have 2 hours after purchasing to get a refund through the google play app – no questions asked. If you wish to get a refund more than 2 hours after purchase, fill out the appropriate forms on Google Play: ( https://support.google.com/googleplay/answer/7205930 ) within 48 hours of purchase. Order’s made more than 48 hours ago will not be refunded.
Apple:
Apple’s App Store now allows users to request refunds through the store. If you wish to get a refund you will have to go through Apple’s system. I have no control over refunds on iOS/Mac.
Amazon:
Contact Amazon.
Other Stores:
Contact the store.